![]() Please update this discussion if you have any questions, Reel Cowboys. The Creative Cloud membership should then be used to license Premiere Pro CS6, which in turn will allow Encore CS6 to be licensed and utilized. If Premiere Pro CC 2018 opens without error, then open Premiere Pro CS6, Reel Cowboys. I would recommend you start by opening Premiere Pro CC 2018 to verify the licensing for the Creative Cloud membership is in place. Once the Adobe PCD and caps.db file have been removed, then please sign back into the Adobe Creative Cloud desktop application. Please update this public forum discussion if you face any difficulties locating either item, Reel Cowboys. If so, then please sign out of the Adobe Creative Cloud desktop application, and once signed out remove the Adobe PCD and caps.db file as discussed in solution two of Error: "The serial number is not valid for this product" | Adobe Creative Suite. Photo shop CC 2014 does not need serial number, it is based on Adobe ID. It was 10 years ago when I purchased CS4 from a retailer. To confirm you can also open Premiere Pro CS6 without any errors? Interesting,yesterday Adobe requested an old serial number from 7 years ago for Premiere Pro 1.5. I have no idea what my Adobe ID was 10 years ago when I purchased CS4, I now have a new Adobe ID for CC which I am using, but I want to recover CS4 because I cant afford to pay out every month for CC.
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